Effective Date: 06/05/25
Order Processing Time
All orders are typically dispatched within 3–5 working days after your order is placed. We ship using UPS eCommerce, USPS, or DPD, depending on your location and the fastest available service.
Delivery Timeframes (UK)
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Overseas Stock: If the product you're after is coming from oversees, delivery generally takes between 14–20 days.
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UK stock: If the product is in stock in our local facility, and shipped with Priority, the delivery time is 2–6 days.
Tracking Information
All shipments include a tracking number, so you can follow your package every step of the way.
Delays and Compensation
In rare instances, packages may experience delays beyond our control, such as customs processing or postal service issues which may extend delivery times up to 30 days.
If your order has not been delivered within 30 days, please contact us. We’ll offer a 5–10% partial refund to compensate for the delay.